FREQUENTLY ASKED QUESTIONS
Product related questions
Rather than just “cosmetics” we see beauty care and wellbeing as a combination of natural cosmetics, good sleep and correct nutrition, an all-round holistic experience. Instead of the traditional skin type or age division, our beauty ranges are designed for a specific mood. This could be “I want to feel confident before my big meeting” or “I want to look fresh and well rested”. These moods form an ecosystem, where products complement each other to balance physical and emotional wellbeing.
Certificates are not possible to obtain for products that contain ingredients that grow wild in the nature. For example our Egoboost range contains Chaga that is hand collected from rural area of Kauhava, Finland. Even without the certification, we do our product development so that it meets all other aspects of certified level natural cosmetics.
Collagen is a protein that builds, hydrates, and firms the skin. Chaga has been used for centuries to rebuild skin and repair pigment. Chaga extract contains an exceptional amount of health-promoting antioxidants. The recommended daily dosage for collagen in 5000mg/day, so overdosing is highly unlikely.
All of our cosmetics are manufactured in Ecocert certified factory in Finland. For other than cosmetics, we use few chosen manufacturing partners, all based in Finland.
“You are what you eat”, right? We think so too, since nutrition has a huge impact on your skin. The edible beauty products fortifies the effect of our topical and therapeutical products.
Redness of the skin is due to the Liftonin® Xpress compound that firms and tightens the skin. The skin pores will subtract and the redness will disappear after few minutes. Unless your skin doesn’t react any other way, this redness is not harmful. If you have a highly sensitive skin, we recommend you to do a sensitivity test by applying small dab of the product on the inside your arm to see if it causes any irritation.
The INCI-list is the list of used ingredients. However, by requirement it’s written in Latin so we figured we’d have two options… 1. Hope everyone is fluent in Latin 2. Assume the first option wrong and do something about it. So we marked all ingredients with a symbol that explains which part is organic, natural or synthetic.
Not only is it possible, we encourage it! Sip a little Inner Beauty and give that One Minute Facelift a little Moisture Kick before getting your daily collagen fix with the Beauty Chocolate.
Each of our product lines have their signature fragrance profile that is designed to be an essential part of the product. For atopics we plan to introduce a completely unscented product line in the future.
You can find all of our retailers here. We are continuously looking to expand our distribution to be where you are, but in the meantime we opened our little online shop for your viewing pleasure.
The wider side supports your head and the narrower side your neck. This way your cheek won’t press against the pillow, reducing any swelling or pressed pillow marks on your face. The silk cover can be washed, but the pillow itself is fine with regular venting. We recommend that you use an additional pillowcase on top of the silky one.
Glad you asked! We love animals and every other living thing, so answer is a resounding NO to any animal testing. However, all of the products have been human tested by our founder Anne.
Our skincare products are all vegan friendly, with the exception of Youth Glo Babyface Mask which contains beeswax. Our nutritional supplements contain marine based (fish) collagen and as such they are not vegan.
Online shopping related questions
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Breathe… breathe. Good! Instructions on how to recover your username can be found here.
We accept all major credit and debit cards, we are also able to accept PayPal payments.
We offer different services and tariffs as detailed below.
Finnish Postal Service 2-7 days
4.95€ flat rate per order. This service is FREE on orders over 99.00€
DHL Economy Select 3 – 5 days
Flat rate 14.95€. This service is FREE on all orders over 150.00€
DHL Worldwide Express 1 – 2 days
Flat rate 25.00€.
UNITED STATES OF AMERICA
DHL Worldwide Express 1 – 2 days
Flat rate to all States 25.00€. This service is FREE on all orders over 150.00€
The order is processed and sent usually within 1-3 business days (Note: for public holidays, Christmas and Easter may affect the delivery time.) and should reach you within 2-7 working days from when your package is shipped.
Returning and exchange is very simple. Please read further instructions from here.
Easy peasy, just login to your account and click to cancel. However, if your shipment has already dispatched, follow these instructions to return the items.